IF YOU WOULD LIKE TO PICK UP YOUR ORDER: Call Melinda at 434-534-6100. Otherwise, your package will be mailed to your shipping address which may take several business days. Some time may be needed until you receive your products, as our checkout process is not immediate. Please allow some time for our team to process the order. ALL SALES ARE FINAL - if however, there is a problem or discrepancy, 3 Daughters Media will do our best to accommodate - which could include a credit to the website.